About John
John Akerson is an cofounder at a startup. His business passion is in finding, creating, exploiting and maximizing competitive advantages that come from creativity and process automation. That is a tandem goal that goes hand in hand with reducing the exposure to risks, losses and damages that comes from using those processes and technology.
From a services perspective, business processes and automation in technology can be a binary like a light switch. It can help get customers, keep customers and can deepen the relationship that a company has with customers. Technology can expand the services that a company can offer its customers, and lessen the workload employees have. Technology and business process can, in consulting terms, do the work of billable hours, 24/7/365.
The philosophy is that all business processes and technology automation delivers can be seen as a service, and the value of technology to a company is only in how it serves the business, its owners, its shareholders, its employees and its customers.
That philosophy deserves a bit of fleshing out, so here’s a blog to do it.